It is almost five
years since that fateful night, April 8, 2009, when the blithe attitude of a
second-year surgical resident reduced our daughter’s life to a wheelchair, leaving
her with the inability to speak and a body that must be controlled through
drugs and physiotherapy.
A complaint to the Ontario College of
Physicians and Surgeons against the young resident - who had not consulted the
senior resident, let alone the surgeon in charge, about Mary and her post op fall - found in October, 2013, he did not do enough that night to find her better care, either
in an ICU or a room with a PSW (Personal Support Worker) in attendance. Either
location would have ensured that someone would have seen her vomit after that
fall in her room after getting out bed. The care provided in ICU, or in a
room where four patients are monitored by a PSW, would have been more immediate
than being alone in a semi-private room.
After five years
of legal wrangling and the ongoing stress associated with attempting to sue a
hospital (it just isn’t as easy and straightforward as one might think), we
have at least had our suspicions about Mary’s care verified by the College. She
should have had better care; as a pregnant woman, she certainly deserved it. We
have berated ourselves to hell and back since that night, blaming ourselves for
not sitting up with her through one more night, for not watching, for not
monitoring, for not making sure medical staff were doing their jobs. It had taken us five days of trying to convince another Toronto hospital she needed her shunt replaced.
You just assume they will do the right thing,
don’t you? That they will take care of your loved ones and make sure they
receive adequate monitoring and watching.
Don’t ever count on that.
Don’t ever count on that.
And proving a
lawsuit is difficult: when we met with our lawyers, it came down to us asking,
“Well, why didn’t this resident consult with his senior resident, or better
still, the consulting surgeon? It seems clear to us Mary wasn’t watched
carefully after she fell in her room. Why doesn’t that count?”
The answer: A
convoluted response that still has me wondering what it’s all about. The lawyer
explained the expert had to ask himself whether or not it would have mattered,
time-wise, if the resident had consulted the senior resident or other surgeons,
who were on their way to a trauma case in ER. Would it have made a difference?
Would she have vomited anyway? And why was she vomiting? They don’t know, so …
there isn’t a case.
What?
What?
Perhaps she
vomited because she was 24 weeks pregnant? She had just had brain surgery to
replace a failed VP shunt? She had fallen on the floor some eight hours after
surgery?
Not taken into
consideration.
Common sense doesn’t count. It was completely absent that night. And what about her nurse? Who knows. She didn't make any notes.
Interesting, that.
Interesting, that.
What we learned,
in fact, from one expert’s perusal of the file, was that this resident suspected, from
very early on that evening, that the shunt was not working properly following
its replacement. Because Mary was presenting as coherent and able to answer
questions, they did nothing. They’d wait and watch. At least that’s what the
lawyer passed on to us.
Who knows? We didn't find that in the files.
Who knows? We didn't find that in the files.
So that is how
difficult it is to sue a hospital or doctor. It’s tough. Add to the fact that
if you don’t have many, many thousands of dollars to place on a lawyer’s desk
to help the fight, you’re sunk. Unless it’s easy and clear-cut, you can forget
it.
You go into hospital thinking you’ll be fixed, healed, you come out years later unable to function, feed yourself, walk or talk.
You go into hospital thinking you’ll be fixed, healed, you come out years later unable to function, feed yourself, walk or talk.
One lawyer – there
were three of them, actually – looked at us levelly and told us emphatically:
“They (the hospital) will fight you. They will take you to court.” We would lose, one of them
predicted. “Don’t even think of it.”
Doctors, the lawyers told us, through
their medical malpractice insurance, have millions and millions at their
disposal to fight cases such as Mary’s – and for years and years.
“And this will go
on for seven years, at least,” one warned us.
“But someone,” one
of the team said angrily, “should do a story on doctors and their huge war chests
– partly funded by taxpayers. Really.”
We were
speechless.
Mary’s flight
from the hospital, (three and a half years after her injury), when we finally
got things set up, was quick, the goodbyes embarrassing and the exit one of the
most exhilarating experiences. Never again would we have to use dirty hospital
washrooms, beg to try and find out exactly what was wrong with Mary, let alone
what happened to her (and that’s still a somewhat murky area as there is no
clear explanation written in her records). We would never have to trudge
through a dreary and cluttered neuro unit with its smells, its sounds, its sadness.
So much sadness.
I swore I would never write another word
about Mary’s story or revisit the past few years and the tragedy. We wanted healing, peace, and time to be the engaged
advocates any disabled person needs; for government, for pensions, for care,
therapies and to help navigate the tricky medical system, which, by the way, is
one rocky road when you have a brain injury.
But Mary’s story
is one that doesn’t go away. And it is one that could happen to anyone, given
the nature and flaws of major hospitals; it is a story that needs telling. And
that story goes so much further than the doors of a hospital.
If we can prevent
even one family from going down that precipitous road we’ve travelled, then
we’ve accomplished something. If we can alert a patient to the fact they need
an advocate even before they get to the doors of a hospital, then that is a
good thing. Because things don’t always work out the way they are supposed to.
Most patients are
treated, go home or to rehab and get better, maybe - eventually. There is the overriding fear of being in a
hospital, the uncertainty of surgery, treatment or the disease itself. One way
or another, the illness is resolved. But that never happens with a brain
injury.
And there are several things you have to know
about brain injuries, about being a disabled person. It is very, very
expensive. Equipment to help them stand, to use the washroom, the wheelchairs,
walkers and therapies comes with a high price tag. Government funding offers some
relief, as does fund-raising, but if you want to buy a specific piece of
equipment, you know there will be sticker shock when you pay the bill. A large supportive walker, which is vital to
getting Mary on her feet, cost $1,400 used. It was originally priced closer to
$5,000 new. If it’s not bad enough to be disabled, it’s a crime those people
reduced to pensions and penury must be forced to pay outrageous prices for the
very things that would help them live a better life.
There’s nothing good
about sustaining a brain injury; it is a life sentence. There is no fondly
remembering the day the doctor told you everything was fine, there is no
elation at going home, no well-being and no relief from the symptoms. Brain
injuries are, by their very nature, vague and indefinable, finicky and
unpredictable. Brains can, research has shown, rewire and function again to
some degree following an injury. But brains are also like jelly; they hurt easily. And they contain our very world; our fears and beliefs, our moods and
intellect. They govern our speech, our movements, our decisions and drive. They
are our life force and can go seriously awry when damaged.
A traumatic brain
injury is one that occurs when a person sustains a blow to the head. There has
been a lot of talk about hockey players and the long-term effects of the
constant beating their heads sustain during the game. Helmets do a lot to protect the noggin, but
the brain still moves about inside our skulls when we take a fall and hit our
heads, or are struck by a hard object.
Anoxic brain
injury seems to baffle many in the medical world, as we’ve discovered, to our
sorrow. If you cast about for a physiatrist (a specialist who treats brain
injuries), you will be hard-pressed to find one who knows a great deal about
anoxic brain injury. We have been lucky and feel blessed to have found one doctor
in Toronto who has done research in this field.
It’s harder to
predict an outcome for someone who has suffered such an injury, we have been
told. It occurs when the brain is deprived of oxygen for several minutes or
more. It might happen to someone in an accident, runners who collapse during
marathons, those who suffer heart attacks and stop breathing for any length of
time.
And this type of
brain injury can affect other parts of the body. In fact, we were told within
the first 24 hours of Mary’s incident, that her heart and other organs were
affected due to a lack of oxygen.
Not so. I’ll
never forgive the trauma doctor who assuredly asserted all these things were
true. We now know they were lining us up for the news that she was brain-dead,
would never recover or live, that they wanted to withdraw life support after
Isabella was born.
Nevertheless,
that oxygen deprivation has left Mary with more challenges than you can
imagine, few options or choices, a battle to communicate and a memory that’s
like the proverbial sieve.
She’s not alone
in her fight. She has a battalion of private therapists and aides to help her try
and recover what she lost; some of her ability has come back. She can stand now, straight as a die, as long
as someone has a hand on her to steady her. She peddles furiously on a
stationary bike and works hard to walk in her giant walker. We are trying to
help her regain her balance. (Little known fact: when a person is confined to a
wheelchair over a long period of time, their sense of balance shifts to their
backs, instead of their inner ear. Regaining that takes a lot of time and practice.)
Unfortunately,
Mary has a degree of spasticity that is controlled only through certain drugs
and Botox injections. She needs 24-hour supervision and constant monitoring and care. And despite trying
everything we can possibly do to alleviate her suffering, Mary is still not
better, will never be better. She can improve, but she will never be the same
Mary we raised.
And that is key to our turmoil – or perhaps it’s key to MY turmoil. Paul has handled everything about this tragedy very differently. A natural optimist, a cup-half-full kind of guy, someone who takes things in his stride, he has suffered but persevered. I’m a compulsive worrier – about every thing and every detail you can imagine. I was born that way. I have fussed, made myself ill, been mired in disbelief and horror and been a miserable sod to be around. It has been trying to accept the fact that Mary is so very changed that has torn at my heart and soul. It has been realizing that the woman in the wheelchair who struggles to say, ‘Hi, Mom,’ is the same one who tore through our house and played ridiculous pranks on all of us.
And that is key to our turmoil – or perhaps it’s key to MY turmoil. Paul has handled everything about this tragedy very differently. A natural optimist, a cup-half-full kind of guy, someone who takes things in his stride, he has suffered but persevered. I’m a compulsive worrier – about every thing and every detail you can imagine. I was born that way. I have fussed, made myself ill, been mired in disbelief and horror and been a miserable sod to be around. It has been trying to accept the fact that Mary is so very changed that has torn at my heart and soul. It has been realizing that the woman in the wheelchair who struggles to say, ‘Hi, Mom,’ is the same one who tore through our house and played ridiculous pranks on all of us.
But I get it now.
I think.
She is the same Mary. We know that for a
fact. Rigorous testing last fall – the results in three weeks ago – indicate
Mary’s intellect is largely intact. Her intelligence is normal, albeit reduced
from her much higher intelligence quotient prior to the injury. She laughs at
the same things, rolls her eyes when we argue, is delighted and happy when her
daughter, Isabella, dances or sings for her. Her twin bond with Alastair is
stronger than ever. She still loves to get out, still wants her daily dose of coffee, still loves her partner, still loves listening to music,
still wants a glass of white wine (only sometimes if she’s out with extended
family), still thanks everyone who helps her. She’s still the super polite,
solicitous girl we raised and she still has a wicked sense of humour. That’s
all good.
And knowing that, it is easier to
understand why her hair has been thinning from the stress of her situation, why
she frequently sits and cries, why she seems utterly lost at times. She is
completely frustrated by the fact she can’t speak clearly, and angry that she
can’t see well enough to read her newspaper or the countless books she
faithfully passed on to family and friends.
So we continue to
work on her behalf, trying to find ways to alleviate her discomfort and improve
her quality of life. And while we do that, we battle the system, every step of
the way, the very system that made her the way she is. We trot to doctors,
specialists and therapists. We try to make life as normal as possible because
Mary is, in many ways, the same Mary, albeit much altered. What we miss are the
whoops of laughter, her non-stop chatter, her insight, her compassion and
understanding of others who suffer, her desire to care for others. She was a
social worker who worked with disabled adults. How cruel that she is now the
disabled adult.
We miss Mary. But
we still have Mary – and that’s what is so bloody miraculous and confounding.
(This blog will run every two weeks, hopefully on Thursdays, and will
continue to chronicle Mary’s journey and recovery from anoxic brain injury.)
So much to learn from your story. It all needs to be told the way only a mom could do so. Wonderful writing, Heather.
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